Need 'Em Cookies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and order cookies.

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1. Information We Collect
When you order cookies or participate in our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment information.
Order Information: Details about your orders, including product selections and customization preferences.
Technical Information: IP address, browser type, and operating system.

2. How We Use Your Information
We use the information we collect for the following purposes:

Order Fulfillment: To process and deliver your orders.
Communication: To send order confirmations, updates, and customer service responses.
Improvement of Services: To enhance our website and services based on user feedback and usage patterns.
Marketing: With your consent, to send promotional materials about our products and services. You can opt out at any time.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:

Service Providers: With third-party vendors who assist us in operating our website, processing payments, or delivering products. These parties are obligated to protect your information and use it only for the purposes for which it is disclosed.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights
You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccuracies in your personal information.
Deletion: Request deletion of your personal information, subject to certain exceptions as permitted by law.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

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7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately. We offer cookie decorating classes for children that must be booked and purchased by a parent or legal guardian of a child.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any changes signifies your acceptance of the revised policy.

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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at NeedEmCookies@gmail.com or via mail at 163 Highland Ave, Needham, MA 02494.